Ask the awkward question.
The useful first conversation is usually about the thing that is not working now, not about features. Tell us what that is and we will tell you honestly whether AcuityQ helps.
Write to us
Six fields, two optional. Replies come from a person at Simcomm, within one working day.
Sales and demonstrations
sales@acuityq.aiA person replies within one working day. If you would rather not use the form, write directly — it reaches the same place.
An existing deployment
hello@acuityq.aiIf you are already a customer, your support channel in the product is faster — it arrives with your tenant and your case history attached.
Security and vulnerability reports
security@acuityq.aiAcknowledged by a human. See the security page for what we commit to and what good-faith testing means here.
Privacy, data and consent
privacy@acuityq.aiAccess, correction, erasure, or withdrawing consent. For a formal grievance, the named officer is on the grievance page.
Registered office
Simplified Communications Pvt. Ltd.registered office address, line 1
line 2
city, state PIN
India
CIN company CIN · GSTIN GSTIN
What happens to what you send
It goes to a named mailbox at Simcomm, and it is used to answer you. It is held for 24 months from our last contact and then deleted. It is not sold, not shared and not added to a marketing list unless you ticked that separate box.
If you would rather not use a form
Write to hello@acuityq.ai. It reaches the same people. The form exists because it makes a useful reply faster, not because we want your details.
A complaint, formally
If something we have done needs escalating, the named grievance officer and the process are on the grievance page. That route has a stated response time and a real person's name against it.